OWC Receives Bizrate 2017 Circle of Excellence Award
OWC recognized for industry-high levels of customer service and satisfaction.
WOODSTOCK, IL – April 17, 2018 – Other World Computing (OWC®), a leading zero emissions Mac and PC technology company, announced that their e-commerce site, OWC, has earned the Bizrate 2017 Circle of Excellence Award®, the sixth time MacSales has been recognized with the award. The Bizrate Circle of Excellence recognizes retailers who continuously obtain statistically significant customer satisfaction ratings during the one-year award period.
The 2017 Bizrate Circle of Excellence Award acknowledges online vendors who have provided excellent online customer experiences, as rated by their own customers. Satisfaction indicators utilized as metrics for determining award winners include:
About Bizrate Insights Inc.
Bizrate Insights Inc. is a market research company providing consumer ratings information to over 6,000 retailers and publishers across the United States, United Kingdom, France, Germany, and Canada. The company is based in Los Angeles.
About OWC
Having served the Apple community worldwide since 1988, OWC has become the reliable manufacturer and upgrade provider of choice for Apple and PC enthusiasts with its extensive catalog of accessories, storage, and memory upgrades for nearly every Mac made in the last decade. Recognized for award-winning customer service, OWC provides extensive U.S.-based technical support for Mac and PC users around the world and comprehensive step-by-step installation and support videos
Get social: follow OWC on Facebook, Instagram, and Twitter.
Company Contact:
Jennifer Myers: (815) 502-5640 or jmyers@owcdigital.com © 2018 Other World Computing, Inc. All rights reserved. Apple and Mac are the trademarks of Apple Inc., registered in the U.S. and other countries. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Other marks may be the trademark or registered trademark property of their respective owners.
The 2017 Bizrate Circle of Excellence Award acknowledges online vendors who have provided excellent online customer experiences, as rated by their own customers. Satisfaction indicators utilized as metrics for determining award winners include:
Point-of Sale Metrics:
- Overall satisfaction
- Product selection
- Check-out
- Ease of finding
Post-Order Fulfillment Metrics:
OWC Founder and CEO, Larry O'Connor, said "We are honored to be recognized again with the Bizrate Circle of Excellence Award. Our customers rely on us to provide dependable products and support, and we always strive to go further to deliver a better return on our customers' technology investment. As we celebrate our 30th anniversary, OWC will continue to provide the necessary support to ensure that the OWC experience is second to none."
- Repurchase intent
- Product met expectations
- Customer support & satisfaction
- On-time delivery
About Bizrate Insights Inc.
Bizrate Insights Inc. is a market research company providing consumer ratings information to over 6,000 retailers and publishers across the United States, United Kingdom, France, Germany, and Canada. The company is based in Los Angeles.
About OWC
Having served the Apple community worldwide since 1988, OWC has become the reliable manufacturer and upgrade provider of choice for Apple and PC enthusiasts with its extensive catalog of accessories, storage, and memory upgrades for nearly every Mac made in the last decade. Recognized for award-winning customer service, OWC provides extensive U.S.-based technical support for Mac and PC users around the world and comprehensive step-by-step installation and support videos
Get social: follow OWC on Facebook, Instagram, and Twitter.
Company Contact:
Jennifer Myers: (815) 502-5640 or jmyers@owcdigital.com © 2018 Other World Computing, Inc. All rights reserved. Apple and Mac are the trademarks of Apple Inc., registered in the U.S. and other countries. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Other marks may be the trademark or registered trademark property of their respective owners.